JPN
Regarding the "STOMPING Presents NEW BLOOD 27 X'mas NIGHT" event, scheduled to be held on Thursday, December 25, 2025 at Belle Salle Shibuya First, we have discovered that due to our management negligence, some seats are duplicated (overlapping seats)
We sincerely apologize for the great inconvenience and concern caused to our customers due to this situation being discovered beforehand, despite our best efforts to ensure everything was in order
Regarding this matter, we will be offering ticket exchanges to the affected customers on the day of the tournament.
Customers who registered their email address at the time of purchase will receive a separate email with further information. Once again
, we sincerely apologize for the inconvenience caused by our inadequate management.
Going forward, we will thoroughly review and strengthen our management and verification systems to prevent recurrence. We
appreciate your understanding and cooperation.
[Ticket Exchange Information]
[Details of the exchange]
Transfer to a different seat in the same row and seat type.
[Date and Time of Acceptance]
Thursday, December 25th, 16:30 onwards.
[Location]
Ticket exchange counter on the 1st floor of Belle Salle Shibuya First.
*Staff will guide you in order on the day.
[Items to bring]
Your purchased ticket.