JPN
Dear Customers,
We have discovered a printing defect in the "Kamitani Saya Photobook 'Phenex Queen'" which was sold at the Yokohama Budokan event on Saturday, September 6th
We sincerely apologize to our customers for any inconvenience caused to them
Therefore, we will exchange the product for a good one as follows:
[Exchange target]
All customers who purchased "Kamitani Saya Photobook 'Phenex Queen'" at the Yokohama Budokan event on Saturday, September 6th
[Defective content]
Printing defect on pages 21-22 (printing misalignment)
[Replacement method]
① Exchanges at merchandise sales venues
Starting from the following tournaments, exchanges will be handled at the venue exchange booth.
If you bring the product with the printing defect to the venue exchange booth, we will exchange it for a new product.
Applicable period: From Tuesday, September 23rd (National Holiday) at Edion Arena Osaka 2nd Stadium to Monday, October 27th at Korakuen Hall
Location: Exchange space at each tournament
②Replacement by shipping:
Please send the defective product to the address below (cash on delivery).
Once we have confirmed the delivery, we will promptly send you a new product.
Deadline: Must arrive by Friday, October 31, 2025
Send to:
Stardom Co., Ltd., Saya Kamitani Photobook Exchange Desk,
4F Sumitomo Nakano Sakaue Building, 1-38-1 Chuo, Nakano-ku, Tokyo 164-0011
Please note: We will send the item to the address and name listed on the sender's label, so please make sure to enter the information correctly
If you have any questions, please contact us using the inquiry form.
https://wwr-stardom.com/contact/
We apologize for any inconvenience this may cause our customers, and we appreciate your understanding and cooperation