TICKETS Ticket Details

▲All the above will be 1,000 yen each on the day
*Wheelchair customers must purchase one of the following: "Reserved S seats," "Reserved A seats," or "Reserved B seats." The staff will inform you on the day.

<Regarding preschool children>
Preschool children may enter free of charge provided they sit on a parent or guardian's lap. If a seat is required, please purchase a ticket.
Preschool children must be accompanied by a parent or guardian. Preschool children are not permitted to watch the game alone.

▼All ticket agencies from Monday, February 9th *
Please contact each sales outlet for details on the sales period.
・IKG Promotion Ticket Online
https://ikg-pro.net/
(Credit card, electronic payment, convenience store payment, bank transfer)
<Hamamatsu City>
・Act City Hamamatsu Ticket Center
TEL. 053-451-1111
・Sanei Sports
TEL. 053-586-4040

[About using credit cards at the venue on the day]
◆ Purchasing merchandise
VISA and MASTER card brands can be used. Payment can only be made in one lump sum.
*Bushiroad Card is also accepted. For details, please refer to the link below.
Bushiroad Card Special Site
In addition to the credit cards listed above, various electronic money and carrier payments can also be used.
*Please note that this cannot be used to purchase tickets on the day at the venue.

◆Supporting Shizuoka Asahi Television/K-MIX (Shizuoka FM)
◆Provided by Stardom Co., Ltd.
◆Sponsored by: Stardom Co., Ltd. ◆Inquiries: IKG Promotion Co., Ltd.
https://ikg-pro.net/

Request to visitors *Please be sure to read
⇒ Important [Staff Terms and Conditions]

Other [Prohibited matters and requests when watching the game]
- Regarding taking photos (still images)
When taking photos (still images), please take sufficient care to ensure that the customers will not be able to watch the game, front, back, left, or right.
Please refrain from leaving your seat, standing up, or holding the camera above your head.
*Please note that if we post images that we deem inappropriate on social media, we may prohibit further photography or refuse entry.
Please note that we will not be able to refund the admission fee.
⇒Caution regarding posting images for sexual purposes, etc.

- Video shooting is prohibited
. Video shooting is strictly prohibited during games or at merchandise stores.
Please note that the same is prohibited as the act of converting photos taken in continuous shots into anime gifs.
Please note that if you film a video, the cameras, mobile devices, etc. that were filmed will be temporarily confiscated until the end of the match, and the memory will be erased and returned in the customer's presence.

・When providing a celebratory flower stand
[If you are providing a flower stand, balloon stand, etc. at the venue]
Loading time: 9:30-11:00,
removal time: 15:30-16:30
*We may not be able to accommodate your request depending on the venue's circumstances.
*Once you have made arrangements, please contact us using the contact information below.
⇒Contact Stardom
*Please note that we cannot accept items without prior notice, or items sent by courier or other means that are not picked up by the vendor. In such cases, we regret to inform you that the item will be returned to the sender.
*Please note that we will not be able to accept items from vendors that are unable to collect or retrieve their stands within the designated time on the day of the event.
*Please note that if an extension of venue usage time is incurred due to a vendor's delayed removal, the relevant fee will be charged to the vendor or sender.

- Consideration for other customers
If you see an act that hinders the viewing of surrounding customers, our staff may call you to warn us.
- He is passionate and always holds cheering items above his head even during games.
-Spreading support items around and hitting the customer sitting next to him.
-Wearing a hat with a brim such as a cap or hat will interfere with other customers when moving your neck or block your vision.
- He gets drunk and makes a sound. Stand up from your seat and leave. Moves that hinder the viewing of surrounding customers.

Touch the players during the game when entering or leaving the game that hinders the game Please refrain from yelling insults or other acts.

*If you do not listen to the staff's warnings, you may be asked to leave. Please note that in such cases we will not guarantee a refund of admission fees.

[Regarding visits to patients who are thought to be caused by infectious viruses]

Please refrain from visiting if you experience the following symptoms. - If symptoms such as fever exceeding 37.5°C
, cough, sore throat
, fatigue (fatigue), shortness of breath (difficulty breathing)
, abnormal smell or taste
, or coughing is confirmed even after entering the building, we may ask you to leave the building at our discretion.

[Other details please be aware of the following]
- Please stay hydrated and take full care of heatstroke prevention.
・Please note that we cannot accept gifts or gifts for players.
・Please note that players' autograph sessions and photo sessions will not be held on the day.
・If the merchandise sales booth is inside the venue after entry, only customers who have entered with a spectator ticket can purchase.
-Please note that items purchased on the day will not be able to participate in player autograph sessions at a later date.
- Please refrain from installing banners.
- Please refrain from throwing paper tape when calling for athletes, except for tournaments and games where permission is granted.
・Please cooperate with the formation of a waiting line before the doors open and follow the instructions of the staff to enter.