・Regarding photography (still images):
When taking photographs (still images), please be considerate of other spectators around you and avoid obstructing their view. Please
refrain from leaving your seat, standing up, or holding your camera above your head.
*Please note that if you post images that we deem inappropriate on social media, etc., we may prohibit you from taking photographs in the future or refuse your entry.
In that case, we will not refund your admission fee, so please be aware of this.
⇒Warning regarding the posting of images for sexual purposes, etc.
・Video Recording Prohibited
Video recording is strictly prohibited during matches and at merchandise booths, etc.
Please note that creating animated GIFs from photos taken in burst mode is also prohibited.
If you are found to be recording video, your camera or mobile device will be confiscated until the end of the match, and will be returned to you after the memory has been erased in your presence.
Regarding the delivery of celebratory flower stands:
[For flower stands, balloon stands, etc., to be delivered to the venue]
Delivery time: 08:00-09:00
Removal time: 22:00-23:00
*Depending on the venue's circumstances, we may not be able to accept your request.
*Once you have made arrangements, please contact us via the following inquiry link:
⇒ Contact Stardom
*Please note that we cannot accept items that have not been notified in advance, or items sent only by courier without pickup by the vendor. In such cases, we regret to inform you that the items will be returned to the sender.
*Please note that we cannot accept items from vendors who are unable to collect/take away the stands within the designated time on the day of the event.
*Please note that if the removal time is delayed due to the vendor's circumstances and an extension fee for venue usage time is incurred, the relevant fee will be charged to the vendor or the sender.
・Consideration for other customers
If we see any behavior that obstructs the view of other customers, our staff may speak to you and ask you to stop. ・Raising cheering items above your head at all times during the game due to excitement.
・Swinging cheering items and hitting customers in adjacent seats.
・Wearing caps, hats, or other hats with brims that interfere with or obstruct the view of other customers when you move your head.
・Being intoxicated and shouting, standing up or leaving your seat, or making movements that obstruct the view of other customers.
・Actions that disrupt the game
Please refrain from touching players when entering or leaving the stadium, or during the game, or from hurling insults.
*If you do not heed the staff's warnings, you may be asked to leave. Please note that in this case, we will not guarantee a refund of your admission fee.
[Regarding visits from individuals suspected of having an infectious virus]
Please refrain from visiting if you have any of the following symptoms:
・Fever exceeding 37.5℃
・Cold symptoms such as cough and sore throat
・Lethargy (fatigue) and shortness of breath (difficulty breathing)
・Abnormalities in sense of smell or taste
・Even if you enter the building, if symptoms such as a persistent cough are observed, you may be asked to leave at the discretion of our staff.
[Please note the following points:]
・Please ensure you stay well-hydrated and take all necessary precautions against heatstroke.
・We cannot accept any gifts or presents for the wrestlers.
・Please note that there will be no autograph sessions or photo sessions with the wrestlers on the day of the event.
・If the merchandise sales booth is located inside the venue after entry, only customers with a match ticket will be able to purchase items.
・Please note that items purchased on the day cannot be used to participate in autograph sessions with the wrestlers at a later date.
・Please refrain from setting up banners.
・Please refrain from throwing paper streamers during wrestler ring announcements, except for events/matches that have been specifically permitted.
・Please cooperate in forming the queue for entry before the venue opens and follow the instructions of the staff.